This was my first experience with D&R service. I was very pleased. John communicated well and clearly. I'll have no problem using them again.
My wife and I had an exceptional experience at this dealership during the purchase of new VW SUV. From start to finish, Chris in sales made the entire experience very easy and answered all of my questions promptly. Chris and everyone we worked with at D & R VW were transparent from the start, they gave no hassle and I didn't feel at any point like I was being taken advantage of. Chris in sales also knew all the details about each model line and trim level we inquired about. I have previously been to other dealerships where I knew more about the vehicles on their lot than the sales people did. This week, we had some accessories installed on the new vehicle in the service department and they were equally as helpful, thorough, and made the entire experience very positive. Very satisfied!
The sales associate, Rob Muellers, was informative and helpful, not pushy, when helping me find and buy an SUV. I agonized over two choices: a new Forester Limited or a pre-owned 2017 Forester XT-Touring with 18,000 miles. Both vehicles about the same price. Rob was patient and helpful while I went through the decision-making process. I bought the 2017 XT-Touring and am super happy! Rob was great to work with!
We’ve had two different VW cars serviced here. They were amazing both times. Very efficient, excellent customer service. They even cleaned out and washed the car when I picked it up all for free.
Russ in parts was fantastic in helping me obtain a wheel nut key for my 2011 Jetta. No other parts department locally wanted to go above and beyond to help me. Bill
I have never had a positive car shopping experience before I made my way to this dealership. No wheeling and dealing, just honesty and great service.
This dealership goes well above and far beyond the expected level of service in order to keep or make their customers happy. I did not purchase from Dreyer & Reinbold, but they are the only ones will i take my VW car to for service. Julia and Jon in the service department are very knowledgeable and courteous, and from what I have seen, have the upmost care for their customers.