Customer Testimonials

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Google Jul 1, 2020
 

Jonathan took care of me even with kiddos and in the middle of a pandemic- straightforward and easy going. Got us in quick and out quicker. Wish the sales people here were as spectacular as the service department!!!

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Google Jun 17, 2020
 

John in the service department is very professional and friendly. He answered all of my questions in a way that I could understand. He is the reason I will return and have my car serviced there!

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Google Jun 9, 2020
 
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Google May 29, 2020
 
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Google May 7, 2020
 

Dreyer and Reinbold Volkswagen always there when I need them. Great service and very clean building.

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Google Apr 29, 2020
 

I have owned my VW for almost 2 years now (i drive about 30,000 miles a year) and i have been to all the major dealerships in the Indianapolis area depending on convenience for where i happened to be at the time, for standard services and repairs. Dreyer & Reinbold has given me hands down the best service experience. I really felt like they wanted to gain and keep me as a customer even though i did not buy the car from them. Jon Forrest provides excellent customer service along with everyone else i had the good fortune to speak to while i ...

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Google Apr 28, 2020
 

This was my first time to seek service at Dreyer & Reinbold VW. I was greeted very kindly by the staff when I checked. There was a procedure to follow to due to the Covid-19 crisis, which I thought would be safe for me and the staff. My 40,000 mileage service was done in time. I did have to return for a tire rotation, but since it was added at the last minute, I found it excusable, not to mention that the rotation was performed without charge. I felt that the staff worked hard to make customer service a good experiencve.

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Google Apr 22, 2020
 

Christina at D&R VW was the sales person I worked with for buying my new vehicle. She was simply amazing - from her cheery personality, her knowledge of the vehicles, her quick responses and cleanliness during COVID-19 orders, AND she did not make me feel pressured as I have felt when car-buying in the past. She's also very funny and down to earth. 100% recommend her and Dreyer & Reinbold VW Greenwood!

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